Plans and billing
Plans and billing FAQ
2 min read
This page was translated from Japanese by AI.
How many pages can I read per month?
Section titled “How many pages can I read per month?”20 pages on Free, 100 pages on Starter, 300 pages on Standard, and 1,000 pages on Business. During the trial, it is 100 pages in total over the 14 days. Admins can see how much was read this month in “Usage” in the settings (Plans and billing).
Can I read more than my plan’s pages?
Section titled “Can I read more than my plan’s pages?”On Starter, Standard, and Business paid by card, an Admin can turn on additional pages in “Usage” in the settings, and you can read past your plan’s pages up to the monthly limit. The price per page, excluding tax, is ¥35 on Starter, ¥30 on Standard, and ¥25 on Business. It is charged the following month on an invoice separate from your plan (Additional pages).
What happens when the trial ends?
Section titled “What happens when the trial ends?”You are moved to the Free plan automatically. Your reading results and reading rules remain, but the limits become smaller (20 pages a month, 1 member, and so on). Documents are then read from the text and tables that were read, without looking at the page images. If there are 2 or more members, everyone except one becomes “View only” (Admins get the place first). To keep using a paid plan, subscribe from the Plan screen (Plans and billing).
When does a plan change take effect?
Section titled “When does a plan change take effect?”When you upgrade, you pay the difference that day, and the plan changes right away. When you downgrade or switch to the Free plan, the plan changes at the end of the current billing period. Until then, you can use your current plan.
Can I pay by invoice?
Section titled “Can I pay by invoice?”Contact us from “Contact us” on the Plan screen.
Where can I see invoices (receipts)?
Section titled “Where can I see invoices (receipts)?”“Billing” in the settings shows your billing history. Press “PDF” to download them. Admins can open it.
How do I cancel?
Section titled “How do I cancel?”Press “Switch to the Free plan” at the very bottom of the Plan screen. You are moved to the Free plan at the end of the current billing period. If you also want to delete your data, delete the organization.